Amaze TechTRANSPORTATION
OPERATIONS
Let’s Drive ↗

PEOPLE. OPERATIONS. FORWARD MOTION.

Your operations.
In motion.

Your transportation back office.
Dedicated people handling your day-to-day operations,
inside the tools your team already uses.

Build your operations team ↗

+ THE WORK BEHIND THE MOVEMENT

01 / OUR PURPOSE

Freight moves forward.
We take care of
what’s behind it.

Every shipment depends on a hundred things going right. The order entered. The update sent. The paperwork ready.

Amaze Tech works alongside your people, in your TMS, inbox and operational tools. We take ownership of agreed tasks, automate suitable repetitive steps and introduce AI where it adds useful support.

Discover what we do ↗
Workflow planning with notes and process diagrams Working as one team
01↔
DEDICATED PEOPLE

Your team.
With more hands.

Operations specialists working within your agreed procedures, communication channels and service expectations.

  • Daily task ownership and follow-through
  • Coordination with dispatch and customers
  • Exceptions escalated to the right person
ORDER DETAILS
✓ Route✓ Check✓ Notify
REPEATABLE STEPS. CONNECTED.
02↻
WORKFLOW AUTOMATION

Less repetition.
More momentum.

Repeatable steps can become rule-based workflows once the process, access and exceptions are understood.

  • Document routing and reminders
  • Field checks and duplicate flags
  • Scheduled updates and reporting
Shipment notes
✳Details extractedHuman review follows
03✳
PRACTICAL AI

Intelligence.
Where it helps.

Use AI for suitable unstructured work, with review and approval matched to the task.

  • Extract details from emails and documents
  • Summarize shipment exceptions
  • Draft updates for a person to review
WE WORK WHERE YOU WORK
Your TMSYour inboxYour portalsYour spreadsheetsYour communication tools

Systems and access agreed during onboarding. No platform replacement required.

THE WORK WE CAN TAKE ONREAL TRANSPORTATION TASKS. CLEAR OWNERSHIP.

We speak
transportation.

Load entry. Order entry. Track and trace. Customs paperwork. Explore the operational tasks we can shape into your support model.

YOUR OFFICE, EXTENDED

People who keep the details moving.

01 /

THE HANDOFF

Your service scope is agreed during discovery. Customs support covers documentation and coordination within authorized workflows; customs release and regulated decisions remain with the responsible parties.

A FEW TERMS, DECODED
BOL +

Bill of lading: the shipment document used to describe the goods, parties and transport details.

POD +

Proof of delivery: delivery evidence used to complete the shipment record and support billing.

EDI +

Electronic data interchange: structured business messages exchanged between connected systems.

PARS / PAPS +

Pre-arrival processing terms used in Canadian and US cross-border workflows. Documentation support is coordinated with the carrier and customs broker.

Explore the full service page ↗

ACROSS BORDERS. ACROSS YOUR WORKFLOW.

Different locations.
One connected
operation.

Your dispatch team, your systems and our operations specialists—working through a shared process for Canadian and US cross-border freight.

Let’s connect your operations ↗
↗Your teamPriorities & decisions
▤Your toolsOne shared workflow
✓Amaze teamTasks & follow-through

An illustrative handoff. Working hours, responsibilities and escalation paths are agreed with your team.

FOLLOW THE WORKONE SHIPMENT. EVERY HANDOFF.

A shipment has a journey.
So does every detail.

Play the lifecycle. See what your extended team handles, what can be automated, and where AI can support the work.

THE SHIPMENT WORKSPACE
SHIPMENT / DEMO-2048NEW REQUEST
TORONTO → CHICAGO
Order intake
READY FOR REVIEW
STAGE 01 / 07

A request becomes a clean order.

HUMAN OWNERSHIP AT EVERY HANDOFF

The aim: fewer repeated touches, clearer handoffs and more time for exceptions that need a person.

A NATURAL EXTENSION OF YOUR TEAM

Your workflow.
Our starting point.

We fit into the way your business works.
Then work together to make it better.

01↗

Understand & align.

We map your workflows, systems and operational priorities. Together, we define the work, responsibilities and expectations.

02↗

Embed & support.

Your dedicated team learns your processes and works inside your systems, supporting the day-to-day details that keep freight moving.

03↗

Improve & evolve.

We review the workflow with you, identify repeatable tasks and introduce appropriate process improvements and AI support.

Explore our working process ↗
Two hands joining complementary puzzle pieces

OUR TEAM

Your transportation team.
Extended by Amaze.

People who learn your tools, follow through on the details and keep the next handoff clear. Technology supports the work; people stay responsible.

Get to know our team ↗

A SIMPLE SUPPORT MODEL

One dedicated operations person.
One flat monthly fee.

Working in your tools, following your processes, owning the daily details.

LET’S MOVE FORWARD

YOUR NEXT CHAPTER STARTS HERE

Make room
for what’s next.

Tell us where the work is building up.
Let’s explore how our team can support yours.

info@amazetech.net ↗

Email us at info@amazetech.net. Open the secure form in a new tab ↗

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Questions: info@amazetech.net